Terms & Conditions

Please read these Terms and Conditions carefully before using 's domain hosting and virtual machine services. By accessing or using our services, you agree to be bound by these terms.

Last Updated: December 15, 2023Effective: January 1, 2024Service Agreement
1. Acceptance of Terms
Your agreement to these terms

By accessing or using 's services, including domain registration, web hosting, and virtual machine provisioning, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Key Points:

  • You must be at least 18 years old to use our services
  • These terms apply to all services offered by
  • We may update these terms with 30 days notice
2. Services Description
What we provide

Domain Services

Registration, transfer, and management

Virtual Machines

Customizable VM instances

Hosting Services

Managed and unmanaged hosting

Service Availability

While we strive for 100% uptime, we cannot guarantee uninterrupted service. Scheduled maintenance windows will be communicated in advance.

4. Payments & Billing
Financial terms and conditions
Billing TermDetailsPolicy
Payment MethodsCredit Card, PayPal, Bank TransferAuto-renewal default
Billing CycleMonthly, Quarterly, YearlyCharged in advance
Late PaymentsAfter 7 daysService suspension after 14 days
RefundsFirst 30 days onlyNo refunds for domain registrations

No Refund Policy for Domains

Domain registration fees are non-refundable once the domain has been registered with the domain registry. This is industry standard practice.

6. Service Level Agreement (SLA)
Uptime and support commitments
99.9%

Network Uptime

Monthly guarantee

24/7

Support Monitoring

All infrastructure

1 Hour

Initial Response

Critical issues

Service Credits

If we fail to meet our SLA commitments, you may be eligible for service credits. Credits are calculated as a percentage of your monthly service fee based on actual downtime experienced. Maximum credit per month is 50% of monthly fee.

9. Limitation of Liability
Legal limitations and disclaimers

To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Service interruptions or downtime
  • Data loss or corruption
  • Third-party actions or failures
  • Force majeure events

Maximum Liability: Our total liability for any claim shall not exceed the amount paid by you for services during the 12 months preceding the claim.

10. Contact Information
How to reach us with questions

Legal & Compliance

General Inquiries

For legal notices, please use certified mail to our corporate address above. Email notifications are accepted for non-urgent matters.

By proceeding to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions were last updated on December 15, 2023 and are effective as of January 1, 2024.

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